FAQ's

What do you do before you say “I do”?...

Our wedding team have created a guide to help you through your journey from engagement to marriage! The most important tip we could give you is to remain calm, enjoy every moment and have fun! Second, ask all of the questions- here at Hardwick Hall we are always on hand to answer any questions, silly questions do not exist! Our dedicated coordinators are there for you to help create your dream wedding experience.

Here are some of the most frequent questions our wedding team are asked:

I want to have my Civil Ceremony at Hardwick Hall, is this an option?

Yes, we are a licenced venue and you can have your civil ceremony in the Floral Chapel, the Coleman Suite or the Boyne Suite.

How do I book my registrar?

You need to contact the Durham Registry office on 0300 026 3263 and both give your intention to marry along with the date and venue. You will need to pay a non-refundable booking fee.

Do I have to get married at Hardwick Hall Hotel?

No, you can choose to be married at a religious venue such as a Church or Mosque.

Do my guests receive any discount on bedrooms?

Yes, all of your guests receive a £10 discount on the available bed and breakfast rate. They just need to contact our reservations team on 01740620253 and quote your surnames.

What is the payment plan after booking?

A deposit of £1000 is required to confirm your wedding booking 2 weeks after holding the desired date. 6 months after the deposit payment 25% of the total balance is due and 6 months before the date of your wedding 50% of the total balance is due to be paid. 12 weeks before your wedding, your final balance will be calculated to include any additional add-ons and is due to be paid 1 month prior to your date. You can make a payment via BACS, cash or a card payment.

When do we confirm the final details of the wedding?

Final numbers will be required along with menu choices and timings at your final details meeting. We recommended this meeting takes place three months prior to your wedding date.

If I am using an external venue dressing company what time can they come?

Companies can usually access the Function suite from 9am on the day of the wedding (please check with the hotel prior). Hardwick Hall Hotel requests that you inform all your suppliers that all items need to be collected from the Hotel prior to 10am the following morning. We do not take any responsibility for items left at the Hotel. Hardwick Hall will not move Star Curtains / Light Up Letters, etc - it is the suppliers responsibility to move to do this and if they cannot be collected on the night of the event we request the supplier agrees with the Hotel a collection time due to set up requirements of the next event in the Hotel.

Do you cater for dietary and allergen requirements?

We are able to cater for most dietary and allergen requirements, this can be discussed at your final details meeting.

Do you provide a DJ?

The DJ is included in ALL of our packages. You will receive a form at your final details meeting and can contact the DJ directly to discuss your music preferences.

Is an overnight stay included in the wedding packages?

Yes an overnight stay in a Premier room is included in all wedding packages.